Get In Touch

We'd Love To
Hear From You

Whether it's a question about a timepiece, a repair, or simply a conversation about craft — our atelier is always listening.

Visit the Atelier

14 Rue du Rhône
1204 Geneva, Switzerland

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Call Us

+41 22 000 0000
Mon – Fri, 9am – 6pm CET

Atelier Hours

Monday – Friday: 9am – 6pm
Saturday: 10am – 4pm

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Geneva Atelier

14 Rue du Rhône, 1204 Geneva

Common Questions

Most repairs are completed within 2–4 weeks, depending on complexity. You'll receive tracking updates at every stage of the process.

Yes — we ship to over 40 countries with fully insured, signature-required delivery. Shipping options appear at checkout.

Absolutely. Private atelier visits can be arranged by appointment — just mention it in your message and we'll coordinate a time.

Every Velmora Chroné timepiece is covered against manufacturing and craftsmanship defects for five years from the date of purchase.

While you wait for our reply, discover timepieces built to be inherited, not replaced.